About Us

  Introducing China Eastern Air Holding Company
  China Eastern Air Holding Company, headquartered in Shanghai, is one of the three largest major air transport companies in China. The scope of business includes public air transportation, general aviation and air transport operations and the production and sale of related products, aviation equipment and equipment maintenance, passenger air transport, freight services and ground handling, aircraft leasing, and aviation training and consulting services.
  In January 2010, China Eastern Air Holding Company possessed assets worth a total of about RMB 108.5 billion Yuan, owned more than 330 large and medium-sized and 18 general aviation aircraft, provided air service to 151 destinations, and had over 60,000 employees.
  Currently, China Eastern Air Holding Company is the parent company of 21 subsidiaries. Thus, after years of optimizing and integrating resources, forming an air transportation network offering services that include aviation food services, import and export, financial futures, mass media advertising, ticket sales and airport investment.
 China Eastern Airlines Corporation Limited is at the core of China Eastern Air Holding Company. Its predecessor is China Eastern Airlines, which was founded in June 1988. Listed on the Hong Kong, New York and Shanghai stock exchanges in 1997, China Eastern Airlines became the first listed company in Chinese civil aviation industry. China Eastern has established an air transportation network linking all corners of the world with Shanghai, the company’s major hub, and Xi’an and Kunming, its regional hubs.
  China Eastern has successively been rewarded the “Annual Laureate Award” and “10-Year Cordial Service Award” by the International Air Transport Association (IATA) as well as the “Five-Star Diamond Award” by the American Academy of Hospitality Sciences, and held the title for many years in the activities of “Passengers Talk About Civil Aviation” organized by the Chinese Civil Aviation Association.
  Bringing you the world, China Eastern is flying with you! As the first global cooperative partner and the only aviation passenger transportation carrier of the Shanghai World Expo in 2010, China Eastern has always held “customer satisfaction above all else”, advocated “providing dedicated service to our loyal customers”, and been dedicated to creating a top-quality service brand, establishing a comprehensive airline route network, and building a superb airline company that is “cherished by staff, preferred by customers, satisfactory to shareholders and trusted by society”. In this way, China Eastern built the “World Expo Airport Express” providing passage from all over the world using a fleet of advanced passenger and cargo aircraft, ensured high-quality safe flights, guaranteed highly efficient operations and top-level transportation service.

  Introducing China Eastern Airlines Corporation Limited 
Headquartered in Shanghai, China Eastern Airlines Corporation Limited has a history dating back to the first Shanghai squadron of the PLA Air Force built up in 1957. In 1997, China Eastern became the first Chinese airline listed simultaneously in New York, Hong Kong and Shanghai stock market. As one of the three major airlines in mainland China, it operates 50 overseas offices and 10 domestic branches. Moreover, it holds controlling shares of over 24 subsidiaries including Shanghai Airlines, China Eastern Yunnan Airlines, China Cargo Airlines Co., Ltd and China United Airlines.
Flying a fleet of more than 400 long-haul and short-haul aircraft with an average age of less than seven years, China Eastern serves nearly 70 million travelers annually and ranks among the world’s top 5 airlines in terms of passenger transportation volume. As an official member of SkyTeam, China Eastern has extended its flight network from Shanghai to 1000 cities in 187 countries via close cooperation with SkyTeam member airlines. Members of Eastern Miles can participate in the mileage accumulation and redeem program, enjoy member benefits and use any one of the 525 VIP lounges across the world within all 19 SkyTeam member airlines.
Following the concept of “providing heart-to-heart service to our customers”, China Eastern strives to become an excellent aviation service integrator which wins “Staff Devotion, Customers Loyalty, Shareholders Satisfaction and Public Trust”.
Since 2009, China Eastern has achieved remarkable development with a brand-new image. China Eastern has been successively recognized as “the most innovative company in China 2011” by FORTUNE, been rewarded the “Five-Star Flight Safety Award” by CAAC and has become the first state-owned civil aviation enterprise that has been recognized as the “Famous trademark in China” by China Administration for Industry and Commerce.
In the past three years, China Eastern gains more than 10 billion profits, which ranks among the top state-owned enterprises with respect to ROA and therefore been rewarded the “Golden Phoenix Award” by China Capital Market Annual Conference 2011.
With the concept of “World-class hospitality with Eastern charm”, China Eastern will create splendid travel experiences for customers with an “accurate, precise and refined” service quality.

Website:www.ceair.com  ; Customer service line:+86(95530)