Introducing China Eastern Air Holding Company
China Eastern Air Holding Company, headquartered in Shanghai, is one of the three largest major air transport companies in China. The scope of business includes public air transportation, general aviation and air transport operations and the production and sale of related products, aviation equipment and equipment maintenance, passenger air transport, freight services and ground handling, aircraft leasing, and aviation training and consulting services.
In January 2010, China Eastern Air Holding Company possessed assets worth a total of about RMB 108.5 billion Yuan, owned more than 330 large and medium-sized and 18 general aviation aircraft, provided air service to 151 destinations, and had over 60,000 employees.
Currently, China Eastern Air Holding Company is the parent company of 21 subsidiaries. Thus, after years of optimizing and integrating resources, forming an air transportation network offering services that include aviation food services, import and export, financial futures, mass media advertising, ticket sales and airport investment.
China Eastern Airlines Corporation Limited is at the core of China Eastern Air Holding Company. Its predecessor is China Eastern Airlines, which was founded in June 1988. Listed on the Hong Kong, New York and Shanghai stock exchanges in 1997, China Eastern Airlines became the first listed company in Chinese civil aviation industry. China Eastern has established an air transportation network linking all corners of the world with Shanghai, the company’s major hub, and Xi’an and Kunming, its regional hubs.
China Eastern has successively been rewarded the “Annual Laureate Award” and “10-Year Cordial Service Award” by the International Air Transport Association (IATA) as well as the “Five-Star Diamond Award” by the American Academy of Hospitality Sciences, and held the title for many years in the activities of “Passengers Talk About Civil Aviation” organized by the Chinese Civil Aviation Association.
Bringing you the world, China Eastern is flying with you! As the first global cooperative partner and the only aviation passenger transportation carrier of the Shanghai World Expo in 2010, China Eastern has always held “customer satisfaction above all else”, advocated “providing dedicated service to our loyal customers”, and been dedicated to creating a top-quality service brand, establishing a comprehensive airline route network, and building a superb airline company that is “cherished by staff, preferred by customers, satisfactory to shareholders and trusted by society”. In this way, China Eastern built the “World Expo Airport Express” providing passage from all over the world using a fleet of advanced passenger and cargo aircraft, ensured high-quality safe flights, guaranteed highly efficient operations and top-level transportation service.
Introducing China Eastern Airlines Corporation Limited
China Eastern Airlines Corporation Limited, (formerly China Eastern Airlines established in 1988), was founded in April 1995 with the headquarters located in Shanghai. As one of the three major Airlines in Mainland China, it operates 49 overseas offices and 10 domestic branches. Moreover, it holds controlling shares of over 20 subsidiaries including Shanghai Airlines, China Eastern Yunnan Airlines, China Cargo Airlines Co., Ltd, China United Airlines. In 1997, China Eastern was listed simultaneously in New York, Hong Kong and Shanghai stock market.
Flying a fleet of 380 wide and narrow-body aircrafts with an average age of less than seven years, China Eastern serves nearly 70 million travelers annually and ranks among the world’s top 10 airlines in passenger transportation volume. Taking Shanghai as the main hub, it serves 197 destinations and operates a world-wide flight network covering China, connecting Asia, Europe, America and Oceania. As an official member of SkyTeam, China Eastern’s flight network will be extended to 926 cities in 173 countries via the close cooperation with SkyTeam member airlines. Members of Eastern Miles can earn and redeem miles with all 15 member airlines. Gold card holders, when travelling international flights, can go to any one of more than 490 VIP lounges across the world on their departure dates.
Following the concept of “providing heart-to-heart service to our worshipful customers”, China Eastern has been striving to become a superexcellent enterprise that “be cherished by the staffs, be preferred by the customers, be satisfied by the shareholders and be trusted by the societies”. China Eastern has successively been rewarded the “Annual Laureate Award” and “10-Year Cordial Service Award” by IATA as well as the “Five-Star Diamond Award” by American Academy of Hospitality Sciences. In recent years, China Eastern has been rewarded the golden prize for 6 times in China’s customer satisfaction surveys and takes a leading position in terms of flight safety and on-time performance among Chinese Civil Aviation Industry. China Eastern has been offered the Five-Star Flight Safety Award by the Civil Aviation Administration of China (CAAC)after the carrier has safely operated for five million hours transporting 280 million passengers up to the end of July 2011.
“World-class hospitality with Eastern charm”. China Eastern will create excellent travel experiences for customers with an “accurate, delicate and precise” service quality.
Website：www.ceair.com ； Customer service line：+86（95530）