Trip Preparation

Travelling is easy when you are well prepared. From the practical to the extraordinary, China Eastern Airlines provides the answers you need before you fly. Look forward to a travel experience beyond your expectations.

Check-InTop

You may now check in for your MU flight from 150 minutes to 45 minutes before the scheduled departure time. Keep your travel stress-free by arriving at the airport in plenty of time to make your flight.

Cabin BaggageTop

For all classes, each passenger (except infants) can enjoy a free baggage allowance of one cabin bag not exceeding 56x36x23cm (22x14x9 in) in size. These dimensions include wheels, handles and side pockets. Different travel classes have different weight limits:

  • First Class - 15kg (33 lbs)
  • Business Class - 10kg (22 lbs)
  • Economy Class - 7kg (15 lbs). *

All First and Business Class travellers can also bring the following free of charge:
1 garment bag measuring a maximum of 20cm (8 inches) thick when folded in half, or
1 soft bag no more than 20cm (8 inches) thick

The above extra allowance as well as duty-free items will be counted as part of this cabin baggage allowance.

Checked Baggage AllowanceTop

Locations Class Maximum Weight Maximum Number of Checked Bags Maximum Dimensions Per Bag 5
All locations except Americas and China Mainland First 40kg (88lbs) No maximum number but two bags or less preferred 100 cm (39 in) length
60 cm (24 in) width
40 cm (16 in) height
Business 30kg (66lbs)
Economy 20kg (44lbs)
Infant 10kg (22lbs)
Canada First 32kg (70lbs) per bag Two 158cm (62in)
Business 32kg (70lbs) per bag Two 158cm (62in)
Economy 23kg (50lbs) per bag
Two 158cm (62in)
Infant 23kg (50lbs) per bag One 115 cm (45in)
The United States First 32kg (70lbs) per bag Two 158cm (62in)
Business 32kg (70lbs) per bag Two 158cm (62in)
Economy 23kg (50lbs) per bag Two 158cm (62in)
Infant 23kg (50lbs) per bag One 115 cm (45in)

** Regarding China Domestic flights, infant will not be provided with a baggage allowance. Sorry for the inconvenience.
    Please contact our local office for futher queries.

Notes:
1.Applicable only if your are travelling between China and the United States
2.An infant is defined as a passenger under 2 years of age who does not occupy a seat in addition to the above allowance, An infant may be accompanied by a collapsible lightweight pushchair free of charge (if cabin stowage is available).
3.Maximum weight of ANY SINGLE PIECE of checked baggage is 32kg (70lbs), unless it's one of the following:
  • Mobility aids
  • Medical Equipment
  • Sporting equipment
  • Musical instruments
  • Camera equipment
  • Household effects
  • Pets as baggage
  • Diplomatic baggage

Acceptance of any bag weighing more than 32 kg (70 lb) is subject to prior approval and notification upon booking/reservation. Overweight items will be repacked or split into lighter units during check-in otherwise it will not be accepted for carriage.
4.Plus one fully collapsible stroller/pushchair
5.Oversize items are subject to prior approval and notification upon booking/reservation
6.Length + height + width, in any combination.

Excess Baggage PaymentTop

Baggage in excess of the free / checked baggage allowance will be charged at the applicable rate. The excess baggage charge is determined by the number of pieces, size, and weight of your baggage. Please contact our reservations office for exact rates.

Computation of Special ChargesTop

Bulky or Fragile Baggage Occupying a Passenger Seat
  • If you wish to carry any musical instrument or diplomatic bag onboard that must occupy another passenger seat, it will be charged at 100% of the full one-way adult fare for the travel class you choose between the points of travel.
  • One seat should not exceed 78kgs.
  • Your cabin baggage and other checked baggage shall be weighed separately.
  • Since special arrangements are required to accommodate your bulky baggage, you MUST inform our reservations office when you make your booking.

Golfing EquipmentTop

  • Golfing equipment contained in one golf bag with one pair of golf shoes, and not weighing more than 15kg, shall be assessed at a special golf excess baggage rate equivalent to 6kg of the applicable excess baggage rate between the points travel.
  • The golfing equipment can be included in your normal free / checked baggage allowance. Any resulting overweight charges shall be assessed at the above special charge or at the normal excess baggage charge, whichever is less.
  • Only one set of golfing equipment per passenger may be transported at this special rate

Snow / Water Skiing EquipmentTop

  • Snow / Water skiing equipment consisting of:
    • One pair of skis, one pair of ski poles, and one pair of boots, or
    • One snowboard, and one pair of boots, or
    • One pair of standard water skis or one slalom water ski shall be assessed at a special ski excess baggage rate equivalent to 3kg of the applicable excess baggage rate between the points the skiing equipment is to be transported.
  • The skiing equipment can be included in your normal free / checked baggage allowance. Any resulting overweight charges shall be assessed at the above special charge or the normal excess baggage charge, whichever is less.
  • Only one set of ski equipment per passenger may be transported at this special rate.

Surfboarding EquipmentTop

  • Surfboarding equipment (including windsurfing equipment) consisting of a surfboard CAN NOT be included in the free / checked baggage allowance, and will be assessed as:
    (by piece)
    • 50% of the applicable unit charge if not exceeding 277cm / 109in, or
    • 100% of the applicable unit charge if exceeding the above dimensions
  • Only one set of surfboarding equipment per passenger will be entitled to the 50% special rate. Any additional boards will be charged at the applicable excess baggage charge. (by weight)
    • One board not exceeding 277cm / 109in, will be charged at the applicable rate of 5kg of excess baggage, or
    • One board exceeding 277cm, / 109in will be charged at the applicable rate of 8kg of excess baggage
  • Only one set of surfboarding equipment per passenger will be entitled to the special rate. Any additional boards will be charged at the applicable excess baggage charge.
    Please note that the special rate is not applicable to passengers travelling to / from / within the following countries in South West Pacific:
    American Samoa, Australia, Cook Islands, Fiji, French Polynesia, Kiribati (Canton and Enderbury Islands), Nauru, New Caledonia (including Loyalty Islands), New Zealand, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, and Wallis and Futuna Islands.

Live AnimalsTop

  • With the exclusion of service dogs, live animals of any description are NOT PERMITTED IN THE PASSENGER CABIN, and are not applicable to interline through check. In all cases (except services dogs, which are permitted to travel free of charge), the animal will be treated as excess baggage for which you will be obliged to pay the applicable rate. Excess baggage charges will be assessed on the basis of the total weight of the animal and its container.
  • Please ensure you obtain all necessary permits to enable the animal to enter the country / territory of destination (including transit).
    China Eastern will not be responsible in the event of the animal being refused entry into, or passage through, any country / territory. You as the owner assume all risks of injury to (or sickness or death of) the animal.
  • For safety reasons, we will not accept fighting dogs for carriage on any our flights.

At China Eastern we care about your comfort and safety. We have included the following information about your health inflight that we hope you will find helpful and useful.
When you are flying you can be seated and inactive for long periods of time. The environment can be low in humidity and pressurized at a levels up to an equivalent altitude of 2440 metres above sea level. Unlike other forms of transportation, air travel allows for rapid movement across many time zones, causing a disruption to the body's 'biological clock'.
Although these factors do not pose a health or safety threat to most customers, there are guidelines you can follow that will aid your comfort during and after a flight.

Cabin Humidity and DehydrationTop

Humidity levels of less than 25 percent are common in the cabin. This is due to the extremely low humidity of the outside air supplied to the cabin. Low humidity can cause drying of the nose, throat and eyes and can irritate contact lens wearers.
We recommend that you:

  • Drink water and juices frequently during your flight.
  • Drink coffee, tea and alcohol in moderation. These drinks act as diuretics, increasing the body's dehydration.
  • Remove contact lenses and wear glasses if your eyes are irritated.
  • Use a skin moisturizer to refresh the skin.

Cabin PressurizationTop

It is necessary to pressurize the cabin air to a sufficient density for your comfort and health. Cabins are pressurized to a maximum cabin pressure equivalent to air pressure at an altitude of 2440 meters.
The cabin pressure and normal rates of change in cabin pressure during the airplane’s ascent and descent do not pose a problem for most passengers. However, if you suffer from upper respiratory or sinus infections, obstructive pulmonary diseases, anemia or certain cardiovascular conditions, you could experience discomfort.
Children and infants might experience some discomfort .
If you are suffering from nasal congestion or allergies, use nasal sprays, decongestants and antihistamines 30 minutes prior to descent to help open up your ear passages and sinuses.
If you have a cold,the flu or hay fever, your sinuses could be impaired. Swollen membranes in your nose could block the tiny channels between your nasal passages and your middle ear chamber. This can cause discomfort during changes in cabin pressure, particularly during descent.
We recommendation that:

  • If you have a pre-existing medical condition that warrants supplemental oxygen, we can supply it for you. Please give us 7 days notice prior to travelling.
  • To 'clear' your ears, try swallowing or yawning. These actions help equalize pressure between your middle ear chamber and your throat.
  • When flying with an infant, feed or give your baby a pacifier during descent. Sucking and swallowing will help infants equalize the pressure in their ears.

Eating and DrinkingTop

Humidity levels of less than 25 percent are common in the cabin. This is due to the extremely low humidity of the outside air supplied to the cabin. The low humidity can cause drying of the nose, throat and eyes and it can irritate contact lens wearers.
We recommend that you:

  • Drink water and juices frequently during your flight.
  • Drink coffee, tea and alcohol in moderation. These drinks act as diuretics, increasing the body's dehydration.
  • Remove contact lenses and wear glasses if your eyes are irritated.
  • Use a skin moisturizer to refresh the skin

Proper eating and drinking will enhance your comfort both during and after your flight.
We recommend that you:

  • Avoid overeating just before and during the flight. It is difficult to digest too much food when the body is inactive.
  • Drink coffee, tea and alcohol in moderation. These drinks act as diuretics, increasing the body's dehydration.

Jet LagTop

The main cause of jet lag is travelling to a different time zone without giving the body a chance to adjust to new night and day cycles. In general, the more time zones you cross during your flight, the more your biological clock is disturbed. The common symptoms are sleeplessness, tiredness, and loss of appetite or feeling hungry at odd hours.
To try to minimize the effects of jet lag, we recommend that you:

  • Get a good night's rest before your flight.
  • If possible, give yourself a day or two to adjust to the new time zone after arrival.
  • Fly direct to minimize flying time, if you can. This allows you to relax more upon arrival.
  • If you can’t sleep after arriving at your destination try to exercise lightly, go for a brisk walk, or do some reading, if you can't sleep after arrival at your destination. It generally takes the body's biological clock approximately one day to adjust per time zone crossed.

Blood Circulation and Muscle RelaxationTop

When you're sitting upright and inactive for a long period of time, several things can happen:

  • The central blood vessels in your legs can be compressed, making it harder for the blood to get back to your heart.
  • Muscles can become tense, resulting in backaches and a feeling of excessive fatigue during, and even after your flight.
  • The normal body mechanism for returning fluid to the heart, can be inhibited and gravity can cause the fluid to collect in your feet, resulting in swollen feet.
  • blood clots may form in the legs,due to a condition known as deep vein thrombosis (DVT). This likelihood of this occurring may be increased by particular medications and medical conditions.

Medical research indicates that factors that may increase the risk of blood clots forming in the legs include:

  • Personal or family history of DVT.
  • Recent surgery or injury, especially to lower limbs or abdomen.
  • Blood disorders leading to increased clotting tendency.
  • Immobility for a day or more.
  • Being 40 years of age or older.
  • Estrogen hormone therapy, including oral contraceptives.
  • Pregnancy.
  • Smoking tobacco.
  • Former or current malignant disease.
  • Obesity.
  • Dehydration.
  • Heart failure.
  • Varicose veins.

We recommend that:

  • If any of these categories apply to you or if you have any concerns about your health and flying,that you seek medical advice before travelling.
  • Compression stockings can assist in preventing swelling of the ankles and feet and they may improve the blood return to the body from the lower legs. You may wish to consider speaking with your doctor about this. The Stockings may be purchased from medical and surgical supply companies and will need to be individually fitted to your legs.
  • While inflight, move your legs and feet for three to four minutes each hour while seated and move about the cabin occasionally.
  • Do the light exercises recommended below in the Inflight Workout section.

Motion SicknessTop

This ailment is caused by a conflict between the body's sense of vision and its sense of equilibrium. Air turbulence increases the likelihood motion sickness because it can cause movement of the fluid in the inner ear.Fixing your eyes on an immobile object, can help decrease the symptoms of motion sickness .
WE recommendations that you consult your doctor about appropriate medications or consider buying over-the-counter medicine.:

  • When the weather is clear and you can see the ground, sea or horizon, you are less susceptible to motion sickness.

Inflight Workout Top

These exercises are designed to provide a safe way to stretch and relax muscles may become stiff as a result of long periods of sitting. These exercises are designed to increase the body's blood circulation and to massage the muscles.
We recommend that you do these exercises for approximately three or four minutes every hour and that you occasionally get out of your seat and walk down the aisles.
Each exercise should be done with minimal disturbance to other passengers. None of the following exercises should be performed if they cause pain or cannot be done with ease.
1. Ankle Circles
Lift feet off the floor. For 15 seconds, draw a circle with the toes, simultaneously moving one foot clockwise and the other foot counterclockwise. Reverse direction and repeat if desired.
2. Foot Pumps
This motion is conducted in three steps.
1. Start with both heels on the floor and point toes upward as high as you can.
2. Put both feet flat on the floor.
3. Lift heels high, keeping balls of feet on the floor.
Repeat these three stages in a continuous motion and in 30-second intervals.
   
3. Knee Lift
Lift leg with knee bent while contracting your thigh muscle. Alternate legs. Repeat 20 to 30 times for each leg.
4. Neck Roll
With shoulders relaxed, drop ear to shoulder and gently roll neck forward and back, holding each position about five seconds. Repeat five times.
   
5. Knee to Chest
Bend forward slightly. Clasp hands around the left knee and hug it to your chest. Hold the stretch for 15 seconds. Keeping hands around the knee, slowly let it down. Alternate legs. Repeat 10 times.
6. Forward Flex
With both feet on the floor and stomach held in, slowly bend forward and walk your hands down the front of your legs toward your ankles. Hold stretch for 15 seconds and slowly sit back up.
   
 
7. Shoulder Roll
Hunch shoulders forward, then upward, then backward, and downward, using a gentle circular motion.
 
 

Cosmic RadiationTop

Cosmic radiation is the collective term for the radiation that comes from the sun and from the galaxies of the universe.
The earth's atmosphere substantially shields the earth from cosmic radiation. However the exposure to cosmic radiation increases with:

  • altitude,
  • length of the flight, and
  • proximity to the north or south pole.

Like radiation from other sources, cosmic radiation is measured in sieverts (Sv). Annual doses are measured in millisieverts (mSv) which are thousandths of a sievert. Measurements on China Eastern aircraft on individual sectors are measured in microsieverts (uSv) which are millionths of a sievert.
All humans are exposed to background radiation at sea level. Exposure comes from sources in the local environment, in food and drink, medical procedures and building materials. In high doses, radiation can be harmful. However, the doses received at flight altitudes are considered very low. The world average background radiation level is 2.4 mSv per year and the average Australian dose is approximately 2 mSv each year.